Support & FAQ

Send us an email letting us know about any issues you may be experiencing and we'll get back to you right away. Or, browse our frequently asked questions to see if you are having a similar issue as another player.

iPhone presents a never ending "Loading" message upon selecting "View Game" or the Scoreboard

This only happens on iPhones running the newest iOS 8. If this happens, simply stop the app from running and re-start. To close any app...

Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it.

Getting a never ending "Loading" message upon selecting "Play Now" with an Android device?

Go to the Google Play store and make sure you have the latest version of your Facebook app. If not, update it. If you still have problems, send an email with the brand and model of your Android device to

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